Support
Last reviewed: October 20, 2026
Contact support
For questions, purchase issues, troubleshooting or privacy requests, email hello@techtangle.site. Please avoid sending payment card details or unnecessary personal images.
Help us resolve an issue
Include your device and operating-system version, the screen involved, what happened, and—if relevant—a store order reference. You do not need to email your coffee-cup photo.
Reading not appearing
Check your internet connection. A paid AI reading requires a connection and a valid reading entitlement. If you were charged without receiving a result, contact support with the store order reference.
Camera or photos unavailable
Check your device’s camera and photo permission settings for Telve.
Cancel or manage a subscription
Use the subscriptions area of the Google Play or Apple account through which you purchased it. Deleting Telve does not cancel a subscription.
Delete my data
See our Data Deletion page for local data removal and contact information.